Double Fine Action Support!

Welcome to the Double Fine Action Support Portal! 

If you are experiencing technical issues with one of our many excellent games, we hope you'll find the answer to your problems here. Search for your issue and if you can't fine it please create a new issue for it. We'll get back to you as soon as possible. Please make sure to be as descriptive as possible, and if you are using a PC it really helps if you include a DXDiag! 

If you'd rather speak to a member of our support team, please email support@doublefine.com.

Support hours are Monday through Friday, 9:00 AM to 6:00 PM PST.

Knowledge Base

  1. Broken Age 

    1. [Broken Age] Known Issues
    2. [Broken Age] PC System Requirements
    3. [Broken Age] Mobile Device Requirements
  2. The Cave 

    1. [The Cave] [PC] System requirements.
    2. [The Cave] [PC] Save file locations.
  3. Day of the Tentacle Remastered 

    1. [DOTT] [PC] STARTUP ISSUES WITH PLAYS.TV PROGRAM.
    2. [DOTT][iOS] For users with no sound
    3. [DOTT] [PS4 / PSVita] Patch Updates
    4. [DOTT] [PC] Save Locations
    5. [DOTT] [PC] System requirements.
  4. Full Throttle Remastered 

    1. [FT] [PC] Save Locations
    2. [FT] [PC] System Requirements
    3. [FT][PC] Start up issues on Laptops.
    4. [FT][PC] Windows 10 start up issues
  5. General 

    1. [General] PLEASE READ FIRST - general tips and help for PC support.
    2. [General] Long load times on PS4 and PS Vita.
    3. [General] My game won’t launch on Linux!
    4. [iOS] Achievement functionality in iOS 10 or above
  6. Grim Fandango Remastered 

    1. [Grim] PC System Requirements
    2. [Grim] Mobile Device Requirements
  7. Headlander 

    1. [Headlander] PC changelog
    2. [Headlander] PS4 changelog
    3. [Headlander] Known issues.
    4. [Headlander] [PC] System requirements.
    5. [Headlander] [PC] Save file locations.
  8. Kinect Party 

    1. [Kinect Party] Photo Sharing Functionality
  9. MASSIVE CHALICE 

    1. [MASSIVE CHALICE] [PC] System requirements.
  10. Psychonauts in the Rhombus of Ruin 

    1. [Rhombus of Ruin] FAQ
  11. All articles 

    1. [General] PLEASE READ FIRST - general tips and help for PC support.
    2. [MASSIVE CHALICE] [PC] System requirements.
    3. [The Cave] [PC] System requirements.
    4. [DOTT] [PC] STARTUP ISSUES WITH PLAYS.TV PROGRAM.
    5. [Headlander] PC changelog
    30 articles 

Feedback and Knowledge Base