As mentioned by Warbucks in the comments. Users affected by this issue will need to uninstall the now defunct Xbox Console Companion app and reboot their computer.
An error occurred while saving the commentBen Taylor commented
I'm having a similar / related problem playing via Windows Gamepass. I get to the same point in the first level, where I'm first introduced to doubts, and the screen goes black. If I press Escape I can get to a menu screen but that's it.
If I then reload the game it starts right at the beginning and makes me watch all the opening cutscenes - only the option to start a new game available :-(
I can't keep trying this over and over so the game is essentially unusable. Updated all my graphics drivers but same issue.