Skip to content

[Psychonauts][PC] Common Issues and Workarounds

← Psychonauts 1

The most up-to-date support articles can now be found on our website at:

DirectX related error, or missing files error in Steam


Sometimes the game may fail to launch because of a Direct X dll being missing. In Steam this might show up as Steam constantly trying to download a missing/corrupt file on launch, or when verifying the integrity of the game files. If this happens, try installing DirectX 9.0c, which can be downloaded directly from the Microsoft website at the following link:

https://www.microsoft.com/en-gb/download/details.aspx?id=8109

Random crashes and instability on PC



Occasionally, newer computer configurations may cause instabilities in older games such as Psychonauts. These may range from inability to launch, random crashes, graphical glitches or other kinds of instability.

Some users have reported success getting Psychonauts to work properly in Windows by launching in compatibility mode.

Here are the steps to do that (be aware these steps might look and feel slightly different depending on the version of Windows):

---

Steam

Right click on Psychonauts in your Library and go to Manage > Browse local files

This will open the Windows Explorer directory for Psychonauts.

Other

Locate the directory where you installed Psychonauts in Windows Explorer

---

Find Psychonauts.exe in the list of files here and right click and choose Properties



In the Compatibility tab, check 'Run this program in compatibility mode for:'

Then you will have to select a version of Windows from the list. You may have to experiment with this setting to find one that works, but some users have reported success with Windows XP Service Pack 3.

After you have confirmed these settings once, you should not need to repeate the process, and can launch the game as normal.

Feedback and Knowledge Base

(thinking…)