Double Fine Action Support!

Welcome to the Double Fine Action Support Portal! 

If you are experiencing technical issues with one of our many excellent games, we hope you'll find the answer to your problems here. Search for your issue and if you can't find it please create a new issue for it. We'll get back to you as soon as possible. Please make sure to be as descriptive as possible, and if you are using a PC it really helps if you include a DXDiag! 

If you'd rather speak to a member of our support team, please email

Support hours are Monday through Friday, 9:00 AM to 6:00 PM PST.

Knowledge Base

  1. Psychonauts 2 

    1. [Psy2] How to share photos taken with the Otto-Shot in Psychonauts 2
    2. [Psy2] Mac and Linux information and common issues
    3. [Psy2] Patch Notes
    4. [Psy2] Technical FAQ and Known Issues
    5. [Psy2] Fig Backer FAQ
  2. Costume Quest 1 

    1. Costume Quest Epic Store Language
  3. Psychonauts 1 

    1. [Psychonauts][PC] How to change language
    2. [Psychonauts][PC] How to enable or disable controller rumble
  4. Knights and Bikes 

    1. [Knights and Bikes] PC system requirements
  5. RAD Beta 

    1. [RAD Beta] Build Notes
    2. [RAD Beta] Submitting Crash Reports
    3. [RAD Beta] Minimum and recommended specifications for the closed beta
  6. RAD support 

    1. [RAD] support email address
  7. Broken Age 

    1. [Broken Age] Known Issues
    2. [Broken Age] PC System Requirements
    3. [Broken Age] Mobile Device Requirements
  8. The Cave 

    1. [The Cave] [PC] System requirements.
    2. [The Cave] [PC] Save file locations.
  9. Day of the Tentacle Remastered 

    2. [DOTT][iOS] For users with no sound
    3. [DOTT] [PS4 / PSVita] Patch Updates
    4. [DOTT] [PC] Save Locations
    5. [DOTT] [PC] System requirements.
  10. Full Throttle Remastered 

    1. [FT][iOS] App cannot be downloaded at this time.
    2. [FT] [PC] Save Locations
    3. [FT] System Requirements
    4. [FT][iOS] For users with no sound
    5. [FT][PC] Start up issues on Laptops.
  11. General 

    1. [General] Steam Deck Support
    2. [Mac] 64-bit updates FAQ
    3. [Amnesia Fortnight] AF 2017 keys do not add the game to the Steam library
    4. [General] PLEASE READ FIRST - general tips and help for PC support.
    5. [General] Long load times on PS4 and PS Vita.
  12. Grim Fandango Remastered 

    1. [Grim] PC System Requirements
    2. [Grim] PC save file locations
    3. [Grim] Mobile Device Requirements
  13. Headlander 

    1. [Headlander] PC changelog
    2. [Headlander] PS4 changelog
    3. [Headlander] Known issues.
    4. [Headlander] [PC] System requirements.
    5. [Headlander] [PC] Save file locations.
  14. Kinect Party 

    1. [Kinect Party] Photo Sharing Functionality

    1. [MASSIVE CHALICE] [PC] System requirements.
  16. Psychonauts in the Rhombus of Ruin 

    1. Psychonauts: In the Rhombus of Ruin PC FAQ
  17. All articles 

    1. [MASSIVE CHALICE] [PC] System requirements.
    2. [The Cave] [PC] System requirements.
    4. [Headlander] PC changelog
    5. [Kinect Party] Photo Sharing Functionality
    49 articles 

Feedback and Knowledge Base