Skip to content

Double Fine Action Support!

The most up-to-date support information about our games can now be found our own Support Portal, or, Supportal. Please visit there to see if you find the answer to your questions.

If you need to get in touch, please email, and if you would like to chat live, please visit our Discord server and visit the #help-and-support channel or DM someone in the Double Fine Support Role.

Please allow some time for us to respond to your support query. Thank you for you patience.

How can I manage my data?

You can make choices about the collection and use of your data by Double Fine and Microsoft. If you want to access or control personal data processed by Double Fine and Microsoft, you can contact Microsoft at the address in the How to contact us section or by using our web form, both found in the Microsoft Privacy Statement.

Knowledge Base

  1. General 

    1. [General] Steam Deck Support
    2. [Mac] 64-bit updates FAQ
    3. [Amnesia Fortnight] AF 2017 keys do not add the game to the Steam library
    4. [General] PLEASE READ FIRST - general tips and help for PC support.
    5. [General] Long load times on PS4 and PS Vita.
  2. Psychonauts 2 

    1. [Psy2] How to share photos taken with the Otto-Shot in Psychonauts 2
    2. [Psy2] Mac and Linux information and common issues
    3. [Psy2] Patch Notes
    4. [Psy2] Technical FAQ and Known Issues
    5. [Psy2] Fig Backer FAQ
  3. Psychonauts 1 

    1. [Psychonauts][PC] How to change language
    2. [Psychonauts][PC] How to enable or disable controller rumble
    3. [Psychonauts][PC] Common Issues and Workarounds
  4. Psychonauts in the Rhombus of Ruin 

    1. Psychonauts: In the Rhombus of Ruin PC FAQ
  5. Full Throttle Remastered 

    1. [FT][iOS] App cannot be downloaded at this time.
    2. [FT] [PC] Save Locations
    3. [FT] System Requirements
    4. [FT][iOS] For users with no sound
    5. [FT][PC] Start up issues on Laptops.
  6. Day of the Tentacle Remastered 

    2. [DOTT][iOS] For users with no sound
    3. [DOTT] [PS4 / PSVita] Patch Updates
    4. [DOTT] [PC] Save Locations
    5. [DOTT] [PC] System requirements.
  7. Grim Fandango Remastered 

    1. [Grim] PC System Requirements
    2. [Grim] Information about Save Files
    3. [Grim] Mobile Device Requirements
  8. Brütal Legend 

    1. [MacOS] "Brutal is damaged" message prevents game launch
  9. Costume Quest 1 

    1. Costume Quest Epic Store Language
  10. RAD Beta 

    1. [RAD Beta] Minimum and recommended specifications for the closed beta
  11. RAD support 

    1. [RAD] support email address
  12. Headlander 

    1. [Headlander] PC changelog
    2. [Headlander] PS4 changelog
    3. [Headlander] Known issues.
    4. [Headlander] [PC] System requirements.
    5. [Headlander] [PC] Save file locations and restore method
  13. Broken Age 

    1. [Broken Age] Known Issues
    2. [Broken Age] PC System Requirements
    3. [Broken Age] Mobile Device Requirements
  14. The Cave 

    1. [The Cave] [PC] System requirements.
    2. [The Cave] [PC] Save file locations.

    1. [MASSIVE CHALICE] [PC] System requirements.
  16. Kinect Party 

    1. [Kinect Party] Photo Sharing Functionality
  17. All articles 

    1. [MASSIVE CHALICE] [PC] System requirements.
    2. [The Cave] [PC] System requirements.
    4. [Headlander] PC changelog
    5. [Kinect Party] Photo Sharing Functionality
    49 articles 

Feedback and Knowledge Base